Reference

Privacy Policy for your pulibet account

Live Blackjack, Chilli Heat, Football Strike and UPI wallet activity create account, device and payment records; this Privacy Policy explains how we collect, use, protect and retain that…

Account data explainedUPI privacy contextPaytm record handlingPhonePe request path
pulibet Privacy Policy for your pulibet account
REQUEST ROUTES

Reach us about privacy requests

Privacy questions need a clear route, not a maze. Use the contact path that matches your request so we can locate your account and answer without…

Privacy email Send account privacy requests from the email linked to your profile.
Account help desk If you are signed in, open the help desk from your profile and choose…
Security queue Use the security queue if you think your account, device or wallet access has…
DATA CARE

Live Blackjack data handling checks

Your Privacy Policy is applied across account creation, game-session records, wallet activity, support replies and device security.

Data we collect

We collect account details, contact data, login records, device signals, game-session logs and wallet references. For Live Blackjack or Kabaddi Crash, session records help settle rounds and answer account queries.

Payment record use

UPI, Paytm and PhonePe references are used to match deposits, review withdrawals, prevent duplicate requests and resolve disputes. We do not ask for UPI PINs, wallet passwords or one-time passcodes.

Cookie choices

Cookies and similar tools keep your session active, remember language and device settings, and measure page faults. You can manage browser cookies, though some account security features may need them.

Account security

We use password controls, device checks, session monitoring and restricted staff access to reduce misuse of personal data. If risk appears, we may pause access while checks are completed.

Retention periods

Game records, wallet entries, identity checks and support messages are kept for service, audit, tax, dispute and legal reasons. When those reasons end, records are removed or anonymised where possible.

Change requests

You may ask us to correct profile data, share a copy, restrict certain processing or delete eligible records. We will explain if law, security or account-settlement duties limit the request.

Privacy Policy questions before you join

Before you open an account, you should know what data is collected, why it is needed and how you can contact us about it. These answers focus only on privacy handling for account records, payment references, cookies, game-session data and request rights in India where access is permitted by local law.

It covers account details, contact records, login activity, device data, KYC files where required, game-session history, wallet references and support messages. It also covers privacy requests you send to us.

We use payment references to match deposits and withdrawals, resolve failed transfers, prevent duplicate wallet actions and meet audit duties. We never need your UPI PIN, Paytm password or PhonePe login password.

Yes, you can request a copy through the privacy email or signed-in help desk. We may verify your identity first, then share eligible records in a format we can reasonably provide.

You can ask us to correct inaccurate profile data such as contact details or spelling errors. Some fields linked to verification, wallet checks or legal records may need proof before we update them.

Retention depends on the record type. Account, wallet, game and support records may be kept for service, audit, tax, dispute, security or legal reasons, then deleted or anonymised when no longer needed.

Cookies help keep you signed in, remember settings and protect sessions. You can adjust browser settings, but blocking all cookies may affect account access, security checks or some privacy request flows.

Send a deletion request from your registered email or signed-in help desk. We will check whether wallet settlement, security, tax, audit or legal duties require us to retain certain records.